Sustainable Growth and Modern Strategy: Pollo Campero's U.S. Market Expansion 6u1r44

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes back a returning guest from Pollo Campero. They discuss sustainable growth, entering new markets, and engaging guests through modern platforms. The guest, Pollo Campero’s VP of Franchise Development, shares insights on brand expansion, customer experience, and leveraging technology. They delve into the brand's strategic efforts during the pandemic, including implementing a mobile app, optimizing kitchens, and expanding customer experience programs. The episode highlights Pollo Campero’s growing presence in the U.S., their marketing strategies to connect with younger generations, and the importance of supply chain logistics. The conversation also touches on the integration of automation and AI in their operations and the significance of maintaining strong supplier relationships. 00:00 Audio Pollo Campero 00:59 Introduction and Welcome 01:30 Guest Background and Experience 02:27 Brand Evolution and Growth 06:39 Unique Dining Experience 09:54 Market Expansion Strategy 14:17 Supply Chain and Distribution 17:20 Engaging Younger Demographics 22:22 Customer Experience and 24:46 Pandemic Impact and Recovery 29:47 Technology and Innovation 35:04 Long-term Vision and Partnerships 37:30 Conclusion and Information 555833