Navigating Restaurant Tech and Trends with Alicia Kelso 4wo

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is ed by Alicia Kelso, Executive Editor for Nations Restaurant News. They discuss a wide array of topics, including Alicia's extensive background in restaurant journalism, the current and future trends in the restaurant industry, and the impacts of automation and technology on restaurant operations. They also touch on the importance of providing value and a holistic experience to consumers, the challenges and strategies of labor management, and the benefits of loyalty programs. The conversation delves into macroeconomic challenges, such as inflation and labor shortages, and practical advice on how restaurant operators can adapt to a rapidly evolving landscape. 00:00 Audio of Alicia NRN 01:06 Introduction and Guest Introduction 01:41 Alicia Kelso's Background and Career 02:46 The Draw of the Restaurant Industry 05:33 Current Trends and Challenges in the Restaurant Industry 11:54 The Importance of Value and Experience 20:15 Role of Technology in the Restaurant Industry 30:31 Future Outlook and Conclusion 5m6n3