Want to get in touch ? Email: [email protected] Want the British Accent Training Courses? Details: https://learningbritishaccent.com/bundle/ 12 month subscription: https://learningbritishaccent.com/product/british-accent-bundle-12-month-access-2/ Indian speakers mini course: https://learningbritishaccent.com/product/speak-english-with-a-british-accent-for-indian-speakers/   The Podcast Donate: PayPal.Me/britishaccentAlison Buy me a coffee : https://ko-fi.com/learningbritishaccent52110  Daily emails : https://learningbritishaccent.com/newsletter/   Follow me on TikTok:@learningbritishaccent    📞 PRACTICE CALL SCENARIO Try recording yourself playing each role. Play it back and why not compare your version with mine on this week’s podcast episode. Receptionist: "Good afternoon, Bright Solutions, Sarah speaking." Caller: "Hi, I’m calling about my invoice." Receptionist: "Of course—let me just pull up your details. Could I take your reference number?" (↑) Caller: "It’s INV-4567." Receptionist: "Thank you. I’ll check this now… Yes, I can see it here. I’ll email a copy straight over." (↓) Caller: "Great, thanks!" Receptionist: "You’re welcome. Is there anything else I can help with?" (↑) 4c6z4w