S8:E1 — 'Focusing on the entire customer journey' — Heather Garboden 2o5z5a

On the season 8 debut of Tell Me Why, Chief Customer Officer Heather Garboden s Chief...

On the season 8 debut of Tell Me Why, Chief Customer Officer Heather Garboden s Chief Communications Officer Ron DeFeo to talk about the renewed focus on the customer experience and how the Customer Experience organization is keeping customers at the center of decisions being made. From new lounges and a redesigned mobile app to complimentary Wi-Fi for AAdvantage® , sponsored by AT&T, the sky’s the limit when it comes to delivering a world-class experience for our customers.  

S7:E7 — Tell Me Why: ‘We’re making loyalty even more rewarding.’ — Scott Chandler 5 meses 04:03 S7:E6 — Tell Me Why: ‘We’re battle-tested.’ — Capt. Alan Johnson and Cedric Wilson 6 meses 08:28 S7:E5 — Tell Me Why: ‘We want to increase travel.’ — Geoff Freeman 7 meses 07:43 S7:E4 — Tell Me Why: ‘These destinations are a gateway to the rest of Europe.’ — Brian Znotins 8 meses 07:50 S7:E3 — Tell Me Why: ‘We’ve really been focusing on ability.’ — Heather Garboden 9 meses 08:10 Ver más en APP Comentarios del episodio 5f3i70