Training delivery - setting the standard 5i2a27

 ICA has, for the first time, published details of our approach to training delivery. This helpful, high-level guide offers simple, practical insight that will be of value to anyone involved in commissioning, developing or delivering training solutions. In this inCONVERSATION episode, ICA Vice President Tim Tyler, author of the guidance, will talk to Heather Wurster about the content, the key lessons and how, in the right hands, this leads to transformational training delivery. Heather is Managing Director of TdeG Ltd and former Course Director at ICA, during which time she introduced a radical new training model that focuses on understanding, skills and behaviours.  5a2o3x